Refund & Cancellation Policy

48-hour, no-usage refund policy

You're eligible for a full, automatic refund of your most recent payment if both of the following are true: it was made within the last 48 hours, and you have not yet used any AI credits on your account. There's no approval queue — if both conditions are met, requesting a refund from your dashboard's billing page refunds your payment and cancels your subscription immediately.

How to request a refund

Open your dashboard's billing page. If you're currently eligible, a "Request refund" button is shown there along with how much time is left in your 48-hour window — click it to refund the payment instantly to your original payment method. Once you've used even one credit, or the 48-hour window has passed, the payment is no longer refundable this way.

Why usage ends eligibility

AI credits represent real, immediate cost to us the moment they're used, so a refund is only offered while an account has cost us nothing yet. This keeps the policy simple, instant, and fair to use without needing a case-by-case review.

Cancelling your subscription

You can cancel your subscription at any time from your dashboard's billing settings. Cancelling stops future renewals — you keep access to your paid plan until the end of the billing period you've already paid for, after which your account reverts to a locked, non-renewing state until you resubscribe. Cancelling on its own does not refund the current period unless you're still within the 48-hour, no-usage window above.

Renewal charges

Subscriptions renew automatically. A renewal charge is eligible for the same automatic refund as any other payment, under the same 48-hour, no-usage rule.

Affiliate program payouts

This policy covers subscription payments only. Affiliate commission payouts are governed separately by the AffilStack Affiliate Program terms.