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AffilStack

Help Centre

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Get an instant answer, open a ticket or browse our guides; whichever is fastest for you.

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support@affilstack.com

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Guides & resources

Frequently asked questions Quick answers about features, billing and your account. Learning Centre Free video tutorials that walk you through every feature. Feature guides What every tool does and how to use it, with screenshots. Talk to an expert Not a customer yet? Ask us anything before you buy.

Popular questions

All questions
How do I create an AffilStack account?
There's no separate sign-up step — pick a plan on the Pricing page, complete payment, and your account is created automatically the moment payment is confirmed. There's no free trial account without a paid plan.
I forgot my password. How do I reset it?
Go to the sign-in page and click "Forgot your password?" — we'll email you a secure reset link.
How do I upgrade, downgrade, or cancel my plan?
Go to Billing & Plan in your dashboard. You can switch plans or cancel at any time — changes take effect at your next billing cycle.
What payment methods do you accept?
Payments are processed securely through Flutterwave, which supports major debit/credit cards and a range of local payment methods depending on your country.
Do you offer refunds?
Yes — automatically. If it's been less than 48 hours since your payment and you haven't used any AI credits yet, a "Request refund" button on your dashboard's billing page refunds you instantly, no support ticket needed. See our Refund & Cancellation Policy for details.